Customer Survey Reviews
Butch and Jan are outstanding mortgage specialists. From the application process through the closing they were attentive to every detail. They make their customers the number one priority. HarborOne is the best!!
Butch and Jan were very helpful throughout the entire refinance process. Great people to work with that have my best interest as their number one priority.
Butch and Jan are the dynamic duo! They were professional, courteous, and very knowledgeable. I would highly recommend their service to anyone! Thank you for all that you did for me.
Danielle and Ryan|
Thank you, Butch and Jan!
Butch and Jan, Thank you for a smooth process!
"It was pleasure to meet with Mr Butch and jan thank you so much for doing a great job to me they always help me and my wife
They always ready to help any time
Big Thank you for both of them
And i hope to work with them again soon
Sandra and Albert|
"Butch and Jan were outstanding! Butch was very creative and came up with financing solutions that exceeded our expectations.
Jan was crystal clear with her communications during the documentation process. It was probably the most efficient doc process I have been through.
Jan and Butch are a good team and represent HarborOne well!
I look forward to working with Jan and Butch again soon.
Joe & Sarah|
The closing was fast and smooth. The whole refinance process was incredibly easy for us, and we thank you and your team very much for that...We very much appreciate that and look forward to that bottle of wine this weekend. Thank you again for all your help through this process.
Just wanted to thank you again. I know the biggest thank you is referrals in business which you will have mine for life. It was great to finally meet you and shake your hand in person today. I’m not sure if you understand how much that meant to me. Maybe you do, maybe you don’t... but you changed my daughter and mines life today. If it wasn’t for you I’d have probably cut my losses and started over. So I want you to personally know that while I understand your job (which you’re great at) is to close loans... its you’re good hearted, caring ness that will last a lifetime for me. This is most people’s, biggest but happiest decision. For me it was worst fears. And you never sugar coated things while remaining fully invested in my needs. I don’t think there’s many people like you, but I’m one of them. I’m like you. So thank you.
Matthew and Lauren|
Awesome experience all around. First house deal fell through, we found another house with under 30 days to closing. Butch and team were able to accommodate us and make sure everything was done in a timely manner. Day one i expressed that my 2 biggest requirements was a solid rate and good communication. Butch exceeded both and made the days leading up to the closing as low stress as possible.